1. The Badge System
We use a simple traffic light system, plus a special "Community Trusted" badge for our highest-rated locations.
Community Trusted
The Gold Standard. Earned after consecutive incident-free reviews. If a restaurant ever has an incident report, it must earn trust with a clean incident-free review streak before this badge can return.
Reported Safe
Starts as Caution and moves to Reported Safe only after a streak of positive user reviews.
New (Gray)
Less than 5 reviews so far, but all have been reported safe. A promising start that needs more community data.
Caution
Used when community experiences are mixed or data is thin and a clear safe pattern has not emerged.
Alert
Incident Reported. Recent incident reports or low safety feedback keep this listing in Alert status until consecutive good reviews rebuild community trust.
2. How We Calculate the Score
We don't ask the community to "guess" a number. Our algorithm calculates a score (0-100) based on three factors:
The Vibe (Sentiment)
How safe did the user feel dining there? (Max 80 pts)
The Work (Protocols)
Did the user speak to a Chef? Did staff confirm safe protocols (e.g., separate prep/fresh gloves)? (Bonus Points)
Safety Reset (The "Kill Switch")
If a reaction is reported, the score drops to 10 immediately.
3. How We Show Reviews
The directory you see is a summary view of every review submitted. We surface the combined score, safety status, and badges for each restaurant so you can scan quickly, then dive deeper when you need details.
Summary on the main page
Each card rolls up all reviews into a single snapshot: current status (Green/Yellow/Red), the Community Trusted badge if earned, and key safe-for allergens.
See a restaurant’s reviews
Open any restaurant from the directory to read every individual review tied to that place, including notes on protocols, allergens, and dates.
Browse all reviews
Use the “Community Feed” view to scan every submission across the community, filter by status, and spot trends or recent updates.
The "One Strike" Rule
If a restaurant receives a credible community report of an allergic reaction due to negligence, they immediately lose their Trusted Badge and drop to Red Status until they rebuild trust through a new streak of safe user reviews.